Contingency Management Made Effortless Through Technology
Industry-leading technology that automates and secures contingency management for healthcare organizations and patients.
The Experts Behind the Nation’s Most Effective Reward-Based System
CMI, a division of Q2i, is the industry-leading developer and supplier of technology to design, implement and securely manage CM programs. Contingency Management (CM) is a reward-based intervention grounded in the principles of operant conditioning. It is designed to drive behavior change and reinforce positive actions through tangible, often monetary, rewards.
With deep expertise and focus on contingency management, we build innovative solutions that healthcare systems need to deliver CM with fidelity, security, and speed. Whether you’re managing a single clinic or a statewide initiative, we empower you to provide more effective, scalable, and patient-centered CM programs.
Patented Technology Developed in Partnership with Leading Academic Experts
Comparison Between A Traditional Contingency Management Program and CMI Solution
Component | Traditional CRM | CMI Solutions | |
 | Ease of initial CM program setup and time from reinforcement design to go-live | Not easy- needs staff training, accounting set up, gift cards purchased, distribution of rewards requires close management, reporting set up and substantial management oversight required | Easy - no/very little staff training needed - process and protocols are automated including rewards calculation, delivery, and management, full reporting functions for management, auditing, and oversight |
 | Fidelity to evidence-based protocols, and best practice | Questionable - especially across multiple sites | Very strong – scalable solution for consistency and integrity |
 | Patient understanding of future rewards and coaching for success | Moderate-trained staff needed | Extensive - automated with information available at all times; no staff required |
 | Security | Weak | Inherent, Proactive, HIPAA-compliant |
 | Entry of UDT results data | Manual - burdensome; trained staff required; open to errors | Easily automated with API integration - no staff required; error free |
 | Entry of Attendance data | Manual - burdensome; trained staff required; open to errors | Easily automated with API integration - no staff required; error free |
 | Speed to issue reward after event | Latent process availability and staff dependent | Automated and instantaneous with real-time information |
 | Flexibility to dynamically adjust reinforcement schedules | Difficult - requiring process change and staff training | Easy change of CM engine - instantly updated across the program with real-time information |
 | Reporting | Labor intensive - limited | Automatic, real-time, comprehensive, and configurable |
 | Managing reset ladders | Difficult staff training needed; error prone | Easy - automatically calculated; no staff required; error free |
 | Patient's understanding of reason for rewards | Moderate staff training required | Very Clear - no staff needed; automated and instant messaging |
 | Stockholding of rewards ready for distribution | Burdensome - trained staff required, open to errors | Easy automated; no staff required, fully auditable with reporting |
 | Distribution of rewards | Burdensome trained staff required, open to errors | Easy - instantaneous, automated; no staff required; error free |
 | Reminders of appt and opportunity to earn rewards | Manual process requiring staff | Yes - automated; no staff required; error free |
 | Banking/saving up rewards | Difficult manual process or not available | Yes - digitally available; easy for all to use |
Modern Solutions for High-Fidelity Contingency Management Programs
Unlike traditional CM programs that rely on manual work, highly trained staff, and time-consuming backend tasks, we offer streamlined, flexible solutions. These ensure fidelity to clinical protocols while reducing workload, speeding up reward delivery, and improving participant engagement. With CMI, clinics can run more efficient, scalable contingency management programs that produce better outcomes with less complexity developed in conjunction with NIH and collaboration with Academic Partners.
Janus
Allows healthcare providers to securely design, implement, and manage CM programs with ease. It features a configurable CM engine, clinician dashboard, mobile app for instant reward delivery, and open APIs for seamless integration with EHRs and other systems.
SIMS
(State Incentive Management System)
Powers multi-site CM programs run by state, county, and city health departments. Real-time analytics, proactive security, and role-based access make SIMS the ideal platform for large-scale public health programs.
NALCAM
A lifesaving behavior reinforcement app designed to encourage daily naloxone carriage. By combining training, habit formation, and daily incentives, it boosts carriage rates among at-risk individuals.
IMP
(Incentive Manager Plug-in)
Enables you to add CM capabilities to your own apps via secure API integration. It calculates and delivers rewards instantly, validates behavior completion, and includes anti-fraud tools and advanced analytics.
A Smarter Way to Deliver a Reward-Based Care System
100% Cloud, Ready-to-Go
Start using CMI to support your program in minutes
Modern User Interface
Intuitive dashboard and app interface for a better user experience
Turnkey Design
Designed by academic and industry professionals to be plug-and-play.
Flexible and Scalable
Can be used as a stand-alone program management solution or integrated with third-party systems.
Safe and Secure
Built and deployed on AWS GovCloud to meet government compliance mandates for hosting sensitive data.
Trusted by Leading Healthcare Organizations Nationwide
Every day, more healthcare providers and patients rely on our platform to run their contingency management programs.
What Our Clients Say
Best platform
I have a better relationship, a patient-doctor relationship, where my doctor has a better understanding of who I am, where I’m at, and why I’m in this state that I’m in with everything that’s going on. I think it changed it dramatically in a very, very positive way.
Patient using mobile app
Best platform
I think it made my interactions with my doctor a lot better, because you feel that connectivity to them number one, when you have the app. And then also you’re more self-aware while you’re using the app.
Patient using mobile app
Best platform
I feel and look healthier, my mind is clear, and I am starting to feel human again!
Beneficiary of California CM program
Best platform
That instant gratification of the incentive really does play a role in [replacing] the instant gratification that the person [used to] get from stimulant use.
Provider of California CM program
Best platform
The program kept me accountable for my actions and rewarded me for good behavior.
Beneficiary of California CM program
Best platform
I really like the journaling. I really enjoy that part because it gives me a more sense of what’s going on with myself. But it’s not even just about me, but it gives my doctor a chance to kind of see what’s going on with me when I might see her once a month and you try to tell somebody what’s going on in that timeframe and it’s kind of hard.
Patient using mobile app
Best platform
Very user friendly I have to say. Like really, it was very simple to navigate, I am not IT savvy at all. If I tell you it was easy, it was easy.
Provider using clinician portal
Best platform
It can help bridge that gap where you can have more communication with the patient and they can readily assess the information.
Provider using clinician portal
Best platform
I absolutely loved the journal and also being able to see all the metrics that we want to follow up with these patients in terms of their visits and UDS and stuff like that we could actually see on one page.
Provider using clinician portal
Best platform
I just got right into it. It was pretty self-explanatory.
Patient using mobile app
Best platform
If you can look back through your journaling, and if you look back through your urines and everything, and you see that you’re maybe messing up in some places, you can look back on that and see what in your life is going on that’s making you do these things and just reflect back on some things that you might see that you need to work on.
Patient using mobile app
Best platform
It makes it much more convenient. I don’t feel like I’m hoping for a call back. I know she got my message and I know that she’s going to get back to me. It gives me more confidence that the communication is going to occur.
Patient using mobile app
Best platform
I’ve been in drug treatment programs since I was 16 years old. I’m 43 years old now. And I had never passed a drug test—until I started here!
Beneficiary of California CM program
Best platform
It helped being able to connect with the patient more than just at their appointments.
Provider using clinician portal
Best platform
so simple to use. Everything’s right there big on the homepage. So, it’s like you don’t have to go to a menu and then search or scroll. It’s like everything was right there.
Patient using mobile app
Best platform
Anything that makes managing opioid dependence easier, I am all for. I highly recommend this app for doing that. The one thing that is left out of opioid dependency management a lot is the humanity in it. And this allows more convenience for the patient rather than being demanding of the patient. And I think that’s a really big deal.
Patient using mobile app
Interested in Learning More About Contingency Management?
Receive a complimentary overview that explains:
- What is Contingency Management (CM)?
- How does Contingency Management work?
- 6 Benefits of Contingency Management
- 5 Areas where Contingency Management is Most Successful
- Plus a bonus link to a comprehensive list of Contingency Management studies, clinical trials, and evidence-based information!
