Working with CMI
Experience a collaborative approach that combines deep expertise and innovative tools to transform behavioral health programs. With personalized support, your team will achieve stronger engagement and better outcomes.
CM Design and Implementation Process
CMI’s customers have different needs and requirements, timescales, budgets, target behaviors and events, protocols, and reporting formats. Most of our engagements, therefore, vary. This infographic illustrates a typical engagement from initial inquiry through to go live for our Janus solution.
1. Initial Consult
- Requirements gathering (program objectives, targeted behavior, frequency reset ladder)
- Core team structure and workflow dynamics
- EHR and/or 3rd party database integrations
- Implementation constraints
- Capture all reporting/outcome requirements
- Available budget amount and period
2. CM Delivery
- Supply selected design options for reinforcements, schedules and incentive protocols ready for input into CM/CM engine
- Provide user interface and reporting options
3. Coaching
- Contingency management training and platform orientation for team/staff who will be introducing and managing the CM program with potential patients/participants
- Launch FAQ and user support systems
4. Implementation
- Socialization materials, including posters, flyers, web and social media content
- Solution go-live with staff and patients/participants
5. Post-Launch
- Capture feedback and address any challenges of managing the program
- Data analysis of results/performance of the program
- Return on investment summary
About CMI
Contingency Management (CM) is a proven, reward-based intervention rooted in the principles of operant conditioning. By offering tangible incentives (often monetary rewards), tied directly to specific, measurable behaviors, CM reinforces positive actions and drives meaningful behavior change.
Despite its strong evidence base, traditional CM programs have long faced operational challenges. They are often labor-intensive, requiring highly trained staff to administer the program, manage accounting, and handle the logistics of reward purchasing and delivery. These systems also tend to lack flexibility, making it difficult and costly to update protocols or scale programs efficiently.
CMI was created to solve these barriers. Our patent-pending technology digitizes and automates every aspect of the CM process, from calculating and delivering incentives to tracking outcomes in real time. This streamlines program administration, reduces operational costs, and ensures fidelity without the need for additional personnel or manual oversight.
By making CM easier to implement, manage, and scale, we empower organizations to improve participant engagement and treatment outcomes. Backed by decades of research, our platforms offer a new standard for technology-enabled Contingency Management, setting the benchmark for innovation in behavioral health.
Mission
Our mission is to be the global leader in designing, implementing, and supporting Contingency Management (CM) technology, with the goal of increasing its utilization, enhancing accessibility, and maximizing its impact in driving positive change.
Vision
Our vision is to drive innovation that simplifies the implementation and management of Contingency Management (CM) programs by reducing administrative burdens and other challenges. We are committed to championing evidence-based designs that deliver optimal success, with security and maximum fidelity at the forefront.